Utility Assistance
Electric Bill:
Through a collarborative effort between The Salvation Army, Dollar Energy, and AEP, the Neighbor to Neighbor program is able to assist thousands of individuals with payment of their electric bill. The program began in 2009 and provides assistance to avoid shut-off or restore electric service. The program runs year round.
Contact the case worker assigned to your Zip Code to apply for help.
Please be advised that we recieve a high number of calls for assistance for this program. When calling the case worker, please leave one voice mail message and someone will return your call as soon as possible.
Who is eligible?
AEP customers who have been shut off or who have a termination notice who are at or below 200% of the poverty level. Applicants must have paid $150 toward their bill within the last 90 days and have a receipt of that payment. (This payment may not be from an agency or through a different assistance program.) Program applicants must make an appointment with the Center for Worship and Service in their area. (Search for your zip code here)
How to access the program:
Contact The Salvation Army Center for Worship and Service Center in your area. Program applicants must meet program eligibility criteria. (Search for your zip code here)
Gas Bill:
Through a collaborative effort between The Salvation Army and Columbia Gas, the HeatShare program is able to assist thousands of individuals with payment of their natural gas bill.
HeatShare assistance has not yet begun for 2011.
The program has existed more than 20 years and provides each household up to $250 to maintain or restore gas services. The HeatShare program begins in summer after other utility bill assistance programs have ended.
Who is eligible:
poverty level. Program applicants must apply by making an appointment with the case worker serving their area. (Search for your zip code here.)
How to access the program:
Contact the case worker for your area. Program applicants must meet program eligibility criteria.